Shipping and Returns

Costs:

The cost of shipments to Peninsula and Balearic Islands is calculated according to variables such as weight, volume, distance, etc. and following negotiated rates of reference with the transport logistics operator, in our case MRW, SEUR and Correos.

AirsoftGandia has a new delivery service through the Post Office and shipments to almost all the European Union.

Cheaper shipments that you can choose between receiving it at home or picking it up at the office. They will have a delay of 48-72 hours (working days).

Shipments to Ceuta, Melilla and Gran Canaria, due to the new law, may have an additional cost from 12€ to 25€ corresponding to the SAD.

Shipments to Europe have a different delivery time, depending on the area. It can take up to 5 days.

Attention: The orders through the Post Office will not be able to use the payment method Cash on Delivery.

Note: Shipments made by replica post office and/or high value items will always be sent under the responsibility of the customer (Airsoft Gandia recommends to use the MRW or SEUR transport agency in these cases).


Warranty:

All our articles are guaranteed against defects in materials and workmanship. Damage caused by improper use or handling of the products is not covered by the warranty.

Returns:

If for any reason you are not satisfied with your order, you have a period of 7 days from the date of receipt to return it (according to art. 44 of Law 7/1996, of January 15, 1996, on Retail Trade as amended by Law 47/2002, of December 19). The product must be in perfect condition, in its original packaging and with all the documentation included. Otherwise Airsoft Gandia reserves the right to refuse the return.

The buyer will have to pay the costs of the return and the new shipment.

Once we receive the goods in our warehouses and check that all the above conditions are met, Airsoft Gandia will accept the return of the product and proceed to exchange for other items.

Note: If the return is made by bank transfer, the customer will be responsible for the additional cost of banking the branch in question.


Warranty:

All our articles are guaranteed against defects in materials and workmanship. Damage caused by improper use or handling of the products is not covered by the warranty.

Returns:

If for any reason you are not satisfied with your order, you have a period of 7 days from the date of receipt to return it (according to art. 44 of Law 7/1996, of January 15, 1996, on Retail Trade as amended by Law 47/2002, of December 19). The product must be in perfect condition, in its original packaging and with all the documentation included. Otherwise Airsoft Gandia reserves the right to refuse the return.

The buyer will have to pay the costs of the return and the new shipment.

Once we receive the goods in our warehouses and check that all the above conditions are met, Airsoft Gandia will accept the return of the product and proceed to exchange for other items.

Note: If the return is made by bank transfer, the customer will be responsible for the additional cost of banking the branch in question.